Shan Huang is currently an Assistant Professor at the Faculty of Business and Economics at the University of Hong Kong. Previously, she served as an Assistant Professor at the Foster School of Business at the University of Washington, Seattle, from 2018 to 2020. Additionally, she holds the position of consultant for WeChat and Tencent, and she is a Digital Fellow at the Stanford Digital Economy Lab.
Shan's research focuses on the digital economy, social networks, and business analytics with a focus on A/B testing (online controlled experiments). She combines large-scale field experiments (A/B tests, causal inference) with machine learning to gain insights into contemporary digital phenomena and to develop novel methodologies that contribute to more effective data-driven decision-making processes.
She investigates how emerging social media platforms influence economic activities, such as social advertising, social referrals, and content diffusion. She examines how social cues, such as friends' likes and comments appearing in ads, can impact the effectiveness of social advertisements, how customers actively match products with their contacts in social referrals, and how emotional expression and weak ties impact the content spread online through different channels, such as private messaging and broadcasting. Further, she compares social networks versus algorithms in shaping the diffusion of content on social media platforms.
She also explores the effective use of A/B tests to improve managerial decision-making. Her recent research focuses on bridging the outcomes of short-term and long-term experiments. This involves using short-term experimental data to make reliable product decisions that align with the long-term goals of the products.
Her research findings have been published in prestigious journals and presented at renowned conferences. Throughout her career, Shan has actively collaborated with industry partners to gain insights and analyze various aspects of the digital landscape.
She earned her bachelor's degree from Tsinghua University and completed her Ph.D. at the MIT Sloan School of Management.
Digital Economy and Computational Social Science
Social Networks, Social Media and Digital Strategy
Business Analytics, such as applications and methodologies of A/B tests